Ryanair (FR, Dublin Int'l) will cancel nearly 2,000 flights through the end of the current summer season as part of what it says, is an effort to improve its record of on-time flights.
It must also honour its legal duty to arrange alternative flights or provide a full refund, inform passengers of their rights and proactively pay compensation and reimburse reasonable out of pocket expenses.
Another factor could be the number of pilots who have left the airline for rival Norwegian - over 140 staff members have already moved this year.
Ryanair cancels flights
He said: "What we have messed up is the allocation of holidays and trying to over-allocate holiday during September and October while we're still running most of the summer schedule, and taking flight delays because of principally air traffic control and weather disruptions".
Budget airlines Ryanair (RYA.I) and Norwegian Air Shuttle (NWC.OL) have halted talks on a flight connection agreement, both companies said on Monday.
As a result of this change, Ryanair marketing officer Kenny Jacobs says the airline had to allocate a load of annual leave to pilots in September and October.
A problem with pilot rosters is being blamed for the cancellation of up to 60 flights a day over the next six weeks.
"Previously, the carrier was happy to suggest that you get what you pay for and despite negative press lots of flyers embraced the fact that they knew the score and were happy to fly without the frills".
"This issue will not recur in 2018 as Ryanair goes back onto a 12 month calendar leave year from 1st Jan to 31st December 2018".
The company offered to refund travelers for their canceled flights, in accordance with European Union law, or to allow them to change their flight for free.
"We are not short of pilots: we have over 4,200 pilots with Ryanair". If you're flying with Ryanair, you can check the status of your flight here.
If you have been given less than two weeks' notice of the cancellation, you may be entitled to compensation.
The fiasco undermines O'Leary's efforts to improve Ryanair's image and woo more lucrative customers. In addition, if a passenger is delayed to their destination by more than three hours they can receive compensation of up to €600, once again dependent on the flight duration and length of the delay.
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"We advise customers to check the email address used to make their booking", he says.
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The news comes as a Norwegian newspaper reported that this year 140 pilots have left the Ryanair for low-priced rival Norwegian. Ryanair has assured passengers they will be offered a choice of refund or rerouting if their flight is cancelled.
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